Sourced from Dubois County Free Press
VU Jasper will offer in October short noncredit workshop to improve communication and customer service skills.
Write Better and Market Smarter will be held Wednesday, Oct. 4, from 9:00 a.m. to noon. Fee is $99. Students will learn seven simple ways to improve writing and sharpen skills for emails, proposals and other forms of written
Also learn “Ten Marketing Mistakes Most Companies Make,” explaining why well-intentioned efforts fall short of expectations.
Customer Service Essentials will be held Friday, Oct. 6, from 8 a.m. to noon. Fee is $69. This engaging workshop will explore branding, the elements of customer service excellence, the resolution of escalated customer issues, and the fundamental importance of customer service to a successful business. Participants will put these concepts into practice through group discussion, interaction, activities, and role plays. This session will provide knowledge and practical tools that trainees can utilize to provide superior customer service.
To register go to www.vinu.edu/vujc-continuing- ed and select “Register online for Continuing Education” or call 812-481-5937.